Help & FAQ

How To Register

Click on the "Register" button at the homepage to sign up. Fill in the details and press "GET CODE" to receive the verification code.

Can I Register For Multiple Accounts

No. Multiple account registration is strictly prohibited. Violators will have accounts disabled and lose any claimable benefits.

Deposit & Withdrawal

Click "DEPOSIT" or "WITHDRAW" to add or withdraw funds.

• Minimum deposit: $10
• Minimum withdrawal: $30
• Maximum withdrawal: $50,000

Note:

• Rollover X1 is required before withdrawals
• Withdrawals can only go to the registered PAYID
• Overbetting (bet amount >= 50% of deposit) is not allowed
• Save free game is strictly prohibited
• Buy free game with any bonus game is not allowed
• You cannot change bank details if:
  • Your credit is above $0.10
  • No deposit has been made
  • There is a withdrawal in progress
• Any violation detected will lead to credit to be forfeited without any further explanation

Does Bonus Get Expired

Yes. Bonus remains valid for 7 days. If unused:

• Bonus expires after 7 days
• Unused bonus and winnings will be forfeited

What Is Rollover And Turnover

Rollover is the minimum accumulate total of bet before able to make withdraw request.

Turnover is the minimum account balance that you will need to have to be able to make withdraw request.

Can I Deposit Again If I Still Have a Balance in My Wallet?

To avoid confusion with our bonus terms, we recommend that you only make a new deposit when your wallet balance is exactly AUD $0.00, or after your previous withdrawal has been completed. This ensures all rollover and bonus conditions are applied correctly.

Can I Claim More Than One Bonus at a Time?

No, you cannot claim or stack multiple bonuses, promotions, angpao, rebates, or commissions at once.

While the system may allow you to activate different bonuses, doing so will reset and overwrite the withdrawal rules tied to any previously claimed bonus. To avoid confusion or breaching the terms, we advise players to only claim one bonus at a time.

If any rule is broken, all bonus credit and winnings may be forfeited.

Why Did a Game Platform Disappear?

From time to time, some game providers undergo scheduled maintenance to improve performance and security. When this happens, those platforms may temporarily disappear from the lobby.

Don't worry — they'll be back online automatically once maintenance is complete.

What Happens if My Credit Disappears During Game Maintenance?

If you have funds in a game while it goes under maintenance, your credit is safe. Is's just temporarily held by the provider.

Once the maintenance is over, the system will automatically return the credit to your wallet.

I Met the Rollover Requirement — Why Can't I Withdraw Yet?

Each deposit comes with a Rollover X1 requirement, meaning you must place bets equal to the deposit amount before you can withdraw.

If you've already met the requirement but still can't withdraw:

• Exit the game completely, and
• Give the system a moment to update your progress.

Once the rollover progress bar is full, the withdrawal option will become available.

I Didn’t Receive the Verification Code — What Should I Do?

For security reasons, our support agents cannot send verification codes for registration or password reset.

If you're having trouble receiving the code, please contact us via the Live Chat — we'll help you troubleshoot and get it sorted.

General Terms and Conditions

1. We expect you to be fair when you take part in promotions. We consider certain types of play to be unfair and to breach these terms and conditions. We define these types of play as the following:
   1. using "minimal risk wagering patterns" (that is, a set pattern of bets or stakes that unfairly minimises risks or opposite betting);
   2. sharing personalised promotions (that is, promotions only available to specific customers we offer them to) with others and/or taking part in any personalised promotion forwarded to you by someone else when it was not intended for you;
   3. colluding with other customers (that is, plotting with others to gain an unfair advantage) in relation to the Promotion;
   4. taking advantage of broken mechanics and combination of loopholes on the game that leads to abusing the Promotion/Bonus; and
   5. purchasing all the tickets for a free game; or repeatedly depositing, cashing out and redepositing purely to gain a deposit related bonus.
   6. playing games that is not allowed such as fish game.
2. If you take part in any play that we consider to be unfair, we may cancel any bonuses or promotions applied to your account, reclaim any bonus you have received as part of any promotion we have cancelled, and either:
   1. void any bets funded by a bonus (that is, treat them as if they had never been placed); or
   2. withhold or remove any winnings relating to any bonus.
3. We reserve the right to refuse the whole or part of any bet, stake or similar transaction requested by you:
   1. where you have breached these terms and conditions; or
   2. at any time in our sole discretion, except that we will not exercise (or seek to enforce) any such restriction if you have already used one or more Free Spins in respect of the Promotion and the exercise of our discretion would affect your ability to:
   1. receive the remaining Free Spins, or the full expected value of the Free Spins, from the Promotions.
   2. use the remaining Free Spins, and consequently receive the full expected value of the Free Spins, from the Promotion, to which you would be entitled as a result.
4. Regardless of anything else set out in these terms and conditions, you can withdraw funds from your main balance at any time, except where we must withhold the funds to meet our legal or regulatory obligations.
5. You may not participate in the Promotion (and you will not be entitled to receive any Free Spins) if you have previously been informed by ASIASTAR777AU that you are excluded from participating in promotions or any gaming or wagering on either of the Sites or the ASIASTAR777AU iOS or Android Mobile apps.
6. We have the right to refuse or withhold Free Spins (or any winnings from Free Spins) in the event of funds you have wagered being cancelled or denied by any payment service.
7. We can change or cancel this Promotion, or change these terms and conditions:
   1. without giving you notice, if the change or cancellation is needed because of any change in law or regulation; or
   2. by giving you notice beforehand, if the change or cancellation is for any other valid reason (for example, if there is a fault in the software or systems we use to provide this promotion, or we identify a mistake in these terms and conditions).
8. We can also award an equivalent bonus/offer to the one referred to in this Promotion.
9. We will not be responsible for any technical, hardware or software failures, or any unavailable or lost network conditions which may result in incorrect information being displayed, or affect your ability to enter or take part in the promotion. If there is any dispute over your eligibility for the promotion, our decision will be final.
10. Your use of the Sites and our apps, and your betting or gaming activity on them, is governed by our Terms of Service. You must read the Terms of Service, as well as these terms and conditions, before you take part in this Promotion. If any of these terms and conditions conflict with the Terms of Service, these terms and conditions will prevail.
11. Withdrawing funds: for further information on how you can withdraw funds from your account, please refer our Bonus Withdrawal Rules & General Withdrawal Rules.